Diversity

A. Diversity During the Olympic and Para Olympic Games the most liable(predicate) customers for the hotel intentness pass on be friends or families of the competitors or athletic competition fans longing to see the games. The first step leave behind be formulation and forecasting, the plan will encompass the diversity issues and what procedures crown toilet be applied to deal with these and the forecasting will allow the hotel to exploit this opportunity and its potential. The issues that will be approach in the planning area will include harm chooses, language barriers, dietetic matters, travelling, information, staffing, and religious involve. As with any newly opportunity it would attend to to do an S.W.O.T. analyses (strengths, weaknesses, opportunities and threats) of the current level of your occupation competence in these areas. Staffing and staff recruitment are way out to be tall(prenominal) as there will be contain pile available and a lot o f businesses will be looking at to recruit extra staff at that time. This will believe recruitment demands will need to be assessed to fix that the right calibre of staff screw be use at this time. Without the right staff in place or enough of them for the job it will get service issues that whitethorn also be compounded by the diverse constitution of the customers.

Language will also coif some problems as the possibility of having a varied bar of different languages is high. This could grow problems with service quality as requests and needs maybe misunderstood, and it can cause frustration with the staff who are trying their outmatch to provide a! quality product. The Para- Olympics will also mingy a larger number of mess with disabilities are the mark facilities available and are staff witting of the different issues that may arise? All these things will need to be turn to by effective training and from seeking advice from areas that have hold up in this specific causa of training. (See appendices). It may be unless as simple as providing handrails hardly it will be very important...If you want to get a full essay, bless it on our website: BestEssayCheap.com

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